PENGARUH BUDAYA ORGANISASI, SELF EFFICACY DAN KOMPETENSI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA KARYAWAN BAGIAN PRODUKSI DI PT. INDOPRIMA GEMILANG SURABAYA

Abstrak

The purpose of this study was to analys the impact of organizational culture, self-efficacy and competence on Organizational Citizenship Behavior (OCB) and job performance of Production Department employees at PT. Indoprima Gemilang Surabaya. A structured questionnaire disseminated to 120 employees as sample, sampling method using random system. Analyzed using SEM with Amos v.24. The results of this study indicate that organizational culture and self-efficacy have a significant on Organizational Citizenship Behavior (OCB); no significant competence on Organizational Citizenship Behavior (OCB); the results also showed that organizational culture, self-efficacy and competence significantly influence employee performance in the Production section of PT. Indoprima Gemilang Surabaya.